Good Coffee Deserves Great Rewards
Our loyalty rewards program is our way of saying thanks for being part of the Paradox community. Every bag and brew brings you closer to perks designed for the people who drink coffee with us every day.
Earn points as you shop, unlock exclusive offers, gain early access to new releases, and special treats along the way. Paradox Rewards is built to make your coffee routine even better.
Simple.
Rewarding.
Made for the people.
Ways to Earn Points
50 Points
Create your Paradox Reards account and earn
$1 Spent = 1 Point
Earn points from every dollar spent online
250 Points
Earn points on your birthday every year
50 Points
Follow, like or share on Instagram or Facebook
500 Points
Refer a friend to Paradox Rewards Loyalty program
How to Redeem Your Points
250 points = $5 Voucher
- Log in to your Paradox Rewards account.
- Visit the Rewards section to view your avaialble balance.
- Choose the reward you'd like to redeem
- Copy your unique discount code or apply it directly at checkout.
- Complete your order and enjoy the savings on your next coffee purchase.
The more you shop, the more points you earn, and the more rewards you'll unlock.
Frequently Asked Questions
Joining is free and only takes a minute.
Create your Paradox account here: [Insert Rewards Sign Up Link]
Once your account is created, you’ll automatically be enrolled in the Paradox Rewards Program and can start earning points on eligible purchases.
You can earn Paradox Rewards Points by:
- Shopping online at Paradox Coffee Roasters
- Purchasing a home coffee subscription
- Following Paradox Coffee Roasters on Instagram
- Referring a friend
- Celebrating your birthday
Points are earned as follows:
- Spend $1 = 1 point
- Home coffee subscription customers = 1.25 points per $1 spent
- Follow Paradox Coffee Roasters on Instagram = 50 points
- Birthday reward = 250 points
- Refer a friend = 500 points
Points are automatically calculated at checkout based on your eligible purchase amount.
Shipping fees, taxes, refunds and excluded items do not contribute towards points.
Make sure you’re logged into your Paradox account before completing your purchase so your points are added.
No. There is no limit to how many Paradox Rewards Points you can earn.
The more you shop and engage with Paradox, the more rewards you can unlock.
Redeeming your points is easy.
Log into your Paradox account and visit your Rewards Dashboard. Once you have enough points, select your reward and apply it at checkout.
Currently, you can redeem:
- 250 points = $5 off your order
We’ll continue to add new rewards and benefits over time.
Yes. Rewards can be redeemed on eligible home coffee subscription orders.
Rewards cannot be used on office subscriptions.
Yes. Home coffee subscription customers earn 1.25 points per $1 spent.
Office subscriptions are not eligible to earn Rewards Points.
No. The Paradox Rewards Program currently applies to online purchases made through [Insert Website Link] only.
Points cannot be earned or redeemed through Paradox cafés, wholesale accounts or café partners.
No. Rewards Points are only earned on eligible product purchases.
Shipping fees, taxes and other charges are excluded from points calculations.
For more information about delivery times, costs and shipping options, view our Shipping Policy here: [Insert Shipping Policy Link]
Rewards Points are not earned on:
- Shipping fees
- Taxes
- Gift cards
- Office subscriptions
- Wholesale purchases
- Refunded or cancelled orders
- Any items or promotions excluded by Paradox Coffee Roasters
If an order is refunded or cancelled, any points earned from that purchase will be removed from your account.
If you used points towards a purchase that is later refunded, your redeemed points will be returned to your Rewards account once the refund has been processed.
Your points will expire after 12 months of account inactivity.
To keep your points active, simply continue engaging with the Paradox Rewards Program by making purchases, earning points or redeeming rewards.
Share your unique referral link with a friend.
When your friend makes their first eligible purchase using your referral link, you’ll receive 500 Rewards Points.
Log into your Paradox account and visit your Rewards Dashboard here:
[Insert Account Login Link]
Your unique referral link will be available to copy and share.
Absolutely.
There is no limit to how many friends you can refer. You’ll receive 500 Rewards Points for each friend who completes their first eligible purchase using your referral link.
Yes. Your friend must use your unique referral link when placing their first order for the referral reward to be tracked.
Your referral points will be added to your account once your friend completes their first eligible purchase.
Add your birthday details to your Paradox account and we’ll send you 250 Rewards Points during your birthday month.
Birthday rewards are only available to customers who have added their birthday information before their birthday month begins.
Rewards cannot be combined with other discount codes or promotions unless otherwise stated.
Paradox Coffee Roasters reserves the right to update, modify or discontinue the Rewards Program, including rewards, points values and program benefits, at any time.
Any changes will be communicated where applicable.
If you have any questions about your Paradox Rewards account, please contact our team at orders@paradoxroasters.com
