Vagabond
Byron Bay NSW
“When we chose to partner with Paradox we were looking for service, quality and price in that order. Ben is an amazing sales rep and goes beyond our expectations to deliver the very best service, quality and price. Sally from accounts is amazing and fair, and only ever wants to be communicated with if accounts fall behind. We chose the Purple Rain blend as it aligns with our brand ethos, and our customers love this coffee blend.”
Alimentary Eatery
Brighton SA
“The biggest thing for me has been the relationship they’ve offered. The constant communication, touching base to ask if everything is going okay and if they can help is very reassuring. We get on well with the Paradox team and the service they provide is like being part of a big family. When we visited the roastery in Sydney, it was like being welcomed into their home.”
The Common Room Espresso Bar
Mackay QLD
“Working with Paradox Coffee Roasters has been such a great experience for us, especially as first time cafe owners. Not only do they provide a premium product, they also deliver amazing support with staff training and equipment supply / maintenance.
The team at Paradox have always gone above and beyond to make sure we have everything we need to keep up as our wee coffee shop gets busier and busier, encouraging us to grow with the increasing demand and still provide an amazing product every time.
Being the only cafe in Mackay to offer Paradox coffee has been a very valuable point of difference for us and we strive to ensure we uphold their reputation.
We can't thank Paradox enough for helping us grow over the past 2 years and we look forward to working with them in the years to come!”
Heck Yes Coffee
Brisbane QLD
“From day one the experience working with Paradox has been wonderful. James and Ben spent hours working with me to select which blend would be best for my cafe and clientele. James has provided exceptional support and guidance over the last few years and we couldn’t be happier with Paradox’s product and team. We feel very privileged to be one of the few partnering cafes on Brisbane’s Northside and we love bringing quality specialty coffee to the people of Boondal.”
Billy’s Bar Espresso
Maroubra NSW
“We’ve been working with Paradox Coffee Roasters since 2019, and the relationship has been incredibly positive for our business. Whenever there’s an issue, either with machinery or anything else that goes on, they’re on it straightaway. They also use their social media to help draw attention to our café as well.”
The Winey Cow
Main Beach QLD
“At The Winey Cow, excellence is one of our core values—it’s at the heart of everything we do. Our goal has always been to serve outstanding coffee that matches the quality of our food and warm hospitality. Paradox has been instrumental in helping us achieve this by providing consistently exceptional coffee that our customers love. Their beans allow us to deliver quality coffee that keeps our community coming back for more.
When choosing a coffee supplier, we weren’t just looking for great beans - we were looking for a partnership. Paradox has been exactly that. Their commitment to quality, service, and ongoing support has been second to none. From hands-on barista training and Academy Sessions to collaborative marketing campaigns, they’ve been with us every step of the way, ensuring our team is always learning, growing, and serving exceptional coffee.
The feedback speaks for itself - our customers constantly tell us that we serve some of the best coffee on the Gold Coast. That’s a direct result of Paradox’s consistently high quality beans, paired with the expert training they’ve provided to our team. This partnership has helped us maintain an exceptional standard of coffee, allowing us to consistently deliver a premium experience that our customers appreciate and keep coming back for.
Welcoming. Collaborative. Exceptional."
tnb
Rooty Hill, NSW
“I needed a local roaster, one that was on the ground and could provide the support I needed. I wanted my customers to be able to experience things that are usually reserved for people in the industry, such as cuppings. The team at Paradox were more than willing to help me host and run the events, which have been really successful.”
